Terms of Service

Questions about this page can be sent to [email protected]. Requests involving an account should come from the account email when possible.

1. Agreement and eligibility

StudioAnchor is a product operated by Sivants, LLC, a Florida limited liability company ("Sivants," "we," or "us"). By creating an account, accepting an invitation, connecting an application, or using a paid service, you agree to these terms with Sivants on behalf of yourself and, when applicable, the organization you represent. You must be legally able to enter this agreement and authorized to act for that organization. Users under the age of majority may use an organization-managed service only with appropriate authorization and supervision.

2. Accounts and customer responsibilities

You must provide accurate account information, protect credentials, keep roles current, and promptly report suspected misuse. The customer organization is responsible for its users, content, contact permissions, sender identity, legal notices, and instructions to StudioAnchor. You may not share secrets or access tokens outside their intended workflow.

3. Service and availability

StudioAnchor provides the modules, features, and limits shown in the product or applicable order. Features may evolve. We may perform maintenance, suspend unsafe activity, or change non-material functionality. No uptime service level applies unless a signed order states one. Beta or preview features may be changed or withdrawn and should not be relied on for critical operations.

4. Billing and changes

Paid plans renew on the interval shown at checkout until canceled. Fees, taxes, trial terms, refunds, plan changes, and renewal consequences are governed by the checkout or order terms presented for that purchase. Customers authorize the payment provider to process applicable charges. A plan downgrade may reduce limits or feature access. We will not charge for modules whose pricing is still shown as pending.

5. Customer content and intellectual property

You retain ownership of content and data you submit. You grant StudioAnchor a limited right to host, process, transmit, reproduce, and format that content only to provide, secure, support, and improve the service as permitted by law and the applicable privacy terms. StudioAnchor and its licensors retain rights in the software, designs, documentation, trademarks, and service materials.

6. Acceptable use and third-party services

You must follow the Acceptable Use Policy. Third-party services—including authentication, payment, email, storage, AI, and connected applications—may have separate terms. StudioAnchor is not responsible for a third party’s independent service, changes, or use outside StudioAnchor’s instructions.

7. Suspension and termination

You may stop using the service and cancel paid renewal through the available account or billing flow. StudioAnchor may suspend or terminate access for nonpayment, security risk, unlawful use, material breach, or risk to other customers or the service. Where practical, we will provide notice and an opportunity to cure. Data export and deletion after termination follow the Privacy Policy and any applicable order.

8. Disclaimers

Except for express commitments in a signed order, the service is provided “as is” and “as available” to the extent permitted by law. StudioAnchor does not warrant uninterrupted service, specific business outcomes, legal compliance for a customer’s particular use, or the accuracy of AI-generated suggestions. Users must review outputs and consequential actions.

9. Liability

To the extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, goodwill, or data. Each party’s total aggregate liability arising from or relating to the affected service will not exceed the greater of the fees the customer paid for that service during the 12 months before the event giving rise to the claim or USD $100. These exclusions and limits do not apply to obligations that cannot legally be limited, customer payment obligations, or a party’s fraud or willful misconduct.

10. Customer indemnity

The customer will defend, indemnify, and hold harmless Sivants and its officers, employees, and agents from third-party claims arising from customer content; recipient or contact permissions; unlawful messaging; use contrary to the Acceptable Use Policy; or infringement caused by customer-supplied material. Sivants will provide prompt notice and reasonable cooperation, and the customer may control the defense. The customer may not settle a claim in a way that admits fault by Sivants or imposes a non-monetary obligation on Sivants without Sivants’s prior written consent.

11. Governing terms and contact

Florida law governs these terms without regard to conflict-of-law rules. Any dispute must be brought in the state or federal courts located in Orange County, Florida, and each party consents to their jurisdiction. Notices to Sivants may be sent to [email protected]; notices to a customer may be sent to its account email or provided in the service. Neither party may assign these terms without the other party’s consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. If a provision is unenforceable, the remainder stays effective. A waiver must be written and does not waive a later breach. Neither party is liable for delay caused by events beyond its reasonable control. Sivants may update these terms by posting a revised version and changing the date above; material changes may also be communicated in-product or by email.